Talk:Dispute resolution
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Your society must have their dispute resolution processes documented in its constitution. We have included the clauses that are set out in the 2022 Act.
Meanings of dispute and complaint (Mandatory section)
The words ‘dispute’ and ‘complaint’ are specifically defined in the Incorporated Societies Act 2022 (the Act). Summarising them here helps your society to provide complete and meaningful dispute resolution processes in its constitution.
When your society incorporates or reregisters under the Act, it must have dispute resolution processes documented in its constitution, and may either —
- devise its own dispute resolution processes that are consistent with the principles of natural justice, or
- adopt the ‘safe harbour’ processes under section 41 and Schedule 2 of the Act.